Smart-Pad 2's not yet picked up by UPS!
over 2 years ago – Tue, Nov 30, 2021 at 01:44:19 PM

Hello all!

Just a quick update, firstly sorry for the continued delay.  We too are tirelessly waiting for the arrival at this point since it's the main SKU of ours, however, it's just waiting to be picked up by UPS and has already been cleared.  I am unsure of why this is still a longer than usual process, however, there is major flooding, mudslides in the region of Vancouver which is where it's coming from, and a very busy time for UPS due to these reasons + the holiday rush.

All we can do is wait, and we ourselves have 0 control over expediting this.  We ask every single morning and it's still that a driver is waiting to pick it up.

On a positive note

We have wrapped a new holiday video for Smart-Pad 2.0, despite us being unable to utilize it as a promo a whole lot, or at least push it how we want to without the arrival of the bulk goods.

The good thing is you all being able to get a glimpse of what will be yours very very soon!  Check it out below...

Summary

Thank you all so much for your continued patience, we want to let you all know we check every single morning about news and want nothing more than for it to just land already.   The moment it's here, we will be working overtime to deliver ALL backers Smart-Pad 2 within a 2-3 day period at the longest.

For any questions, please reach out to me and I will assist promptly [email protected]

Cheers,

Abhi Gogh

Customer Happiness

www.skyborne.co

Smart-Pad 2®'s are FINALLY released from customs grip!
over 2 years ago – Fri, Nov 19, 2021 at 07:09:36 AM

Hello, amazing Skyborne backers :D

You've all stayed patient and so understanding as we had to wait for this god-awful clearance delay the likes of which we never dealt with before.  This is due to many factors, but in any case, we are done speaking about it & are relieved to know it's finally on route to us now.

What next?

Typically, when customs releases goods, it takes about 4-5 business days to arrive, so we are expecting the Smart-Pad 2 to be here by next week Friday at the latest.  When it has landed, we will begin shipping all Smart-Pad 2s, starting from those who've backed the earliest and have been waiting patiently the longest, in priority sequence.

Skyborne's Black Friday

Now that the final SKU will be here, we'd like all backers to know that they will also be on our biggest sale of the year with free shipping & returns through our newly revitalized website.  iTravel, Trigger & Smart-Pack will also be on sale.

Follow us on Instagram!

Click here to get directed to our page

We post content and create monthly giveaways on our official Instagram so please go follow us, and you'll also be in the loop for what's happening in the world of Skyborne.

Thank you all so much, we can't wait to just finally deliver what we worked hard on to you lovely patient backers.

If anyone has questions about anything at all, feel free to email us or reply to this update.  [email protected]

Thank you,

Jess

Customer Happiness

SKYBORNE INC

Smart-Pad 2's still awaiting release from customs + Sneak peek at new BF video
over 2 years ago – Fri, Oct 22, 2021 at 08:26:24 AM

Update on Smart-pad 2®

So we just spoke with our customs agent in Vancouver about the release of goods, and unfortunately, customs told us it was still being inspected, and will not be released for another 7-9 business days,  October 31st is when they told me they would most likely be wrapping up and release it finally.   Here is a screenshot below of our convo between our agent this morning:

Brief

We understand many of you are wanting the Smart-Pad 2® ASAP and it has been a long wait, and we are even more anxious and eager to get them since we are already wrapped up with our Black Friday Promos, and without Smart-Pad 2®, and iTravel Wallet 2.0® (In the same shipment) we will not only have upset our loyal backers and customers but also suffer a huge loss, being that's our main 2 SKUs we have invested in and without them we have barely any stock.   We will continue to standby and keep you all in the loop daily until they are here.

Sneak Peek  Black Friday Campaign

Thank you all kindly,  if anyone has any questions feel free to reach out anytime.  [email protected]

P.S

 We are conducting a free giveaway for Black Friday on Instagram.  If you would like to take part, and also follow our journey, here is our official Instagram:  Skyborne Instagram 

Facebook here:   Skyborne Facebook

Cheers,

Farouq Abraham

Skyborne

Awaiting Customs Clearance Release!
over 2 years ago – Fri, Oct 08, 2021 at 08:34:41 AM

Hello all! 

UPDATE ON ARRIVAL 

Just wanted to let you all know as per customs in Vancouver,  Smart-pad 2 should be releasing the goods to us soon as we just provided some more documentation upon their request to get it released and have it arrive at our HQ here in Markham, ON.   The ETA is till October 20th, and we will keep you all in the loop when its here, with notifications going out to all backers :)

 Thank you so much for your continued patience,  please let us know if you have any questions or concerns.  [email protected]  and we will get back within 24 hours. 

 Here is a features video reminder of Smart-Pad 2's abilities:

 Thank you,

Farouq

Skyborne 

Hi Yall!
over 2 years ago – Thu, Oct 07, 2021 at 07:40:45 PM

Update!

We are still anticipating the Smart-Pad 2 to arrive any day now.  As per customs via UPS, it's still on route to us and should be landing by Monday-Wednesday. 

 We will keep you all updated, and the moment it's here we will express it out to you :)  Thank you so much for your patience, 

 Cheers, for any questions please reply to this update. 

Jess

Skyborne